Wills Eye Hospital is hiring a Surgical Scheduler in Philadelphia, PA . In this role, you’ll support various administrative functions for the surgical scheduling team . This is a Part-Time 24 hours per week (M, W, F — 8:00am - 4:30pm or 8:30am - 5:00pm) opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
Why Join Wills Eye
At Wills Eye Hospital, you’ll be part of a nationally recognized leader in ophthalmology and vision care. We are known for clinical excellence, innovation, and patient-centered care.
We offer:
Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance , paid time off, and employer assistance programs (EAPs)
Opportunities for training, certification, and career growth
A collaborative, mission-driven clinical environment
Access to advanced technology and specialized care teams
In this role, y ou’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience .
You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.
Key Responsibilities
Gathers and reviews all relevant demographic information and insurance documentation to ensure correct reimbursement is obtained for rendered services/procedures
Confirms accuracy of all patient demographics prior to surgery
Verifies active insurance coverage and processes prior authorizations for surgical procedures at least 2 weeks prior to surgery date
Works with department BOS (Business Office Specialist) to ensure all self-pay/specialty lens and out of pocket expenses are collected at least 2 weeks prior to surgery date
Alerts management of any issues with prior authorization or prepayments
Alerts management of any no show fees to be collected prior to rescheduling surgery
Responds to phone calls from patients, physicians, medical staff and coworkers to determine the urgency of the situation and then suggests appropriate handling based on work flow
What You Bring
You may be a strong fit for this role if you are detail-oriented, patient-focused, and comfortable in a clinical setting. You enjoy working as part of a team, communicating clearly, and supporting both patients and providers.
Minimum Qualifications
High School Diploma or equivalent
Knowledge of medical records administration
Excellent customer service skills and strong attention to detail
Strong ability to communicate effectively with staff, physicians, patients, and their families
Preferred Qualifications
1-3 years of previous surgical scheduling experience
1-3 years of related healthcare, registration, physicians, patients, and their families
We know great candidates do not always meet every preferred qualification. If this role interests you and you believe you could be successful in it, we encourage you to apply. You may be a fit for other roles across our organization.
About Wills Eye Hospital
Wills Eye Hospital is a world-renowned leader in ophthalmology, ranked among the top eye hospitals in the nation by U.S. News & World Report. Established in 1832, Wills Eye is one of the oldest and most respected eye care institutions in the world.
Each year, our team provides specialized care to more than 250,000 patients , ranging from routine eye conditions to complex, sight-threatening diseases. Through advanced surgical capabilities, innovative research, and a commitment to clinical excellence, we continue to shape the future of vision care.
Ready to take the next step? Apply today for our Surgical Scheduler opportunity in Philadelphia, PA.
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