Job Description

Job Title: Technical Writer II

Location: Phoenix AZ 85353

Duration: 222 days

Shift Timings: Schedule: Monday Friday 8:00 AM 5:00 PM.

Note : Duration:6 months potential for direct hire.

Summary of Job:

Seeking a contract Technical Writer with potential to direct hire to support documentation of Standard Operating Procedures (SOPs) and related work instructions for both SAP-enabled business processes and business process outside SAP across Supply Chain Warehouse Quality and Manufacturing operations. This resource will partner with Value Stream Leads business SMEs and project team members to capture and document business processes in a clear consistent and controlled format.

Must-have/Required skills:

• Minimum 3 years of experience in technical writing SOP development or process documentation
• Experience documenting processes in Supply Chain Warehouse Quality and/or Manufacturing environments
• Strong understanding of operational workflows and process documentation practices
• Experience working with SMEs to gather and validate business process content
• Strong written communication organization and attention to detail
• Proficiency with Microsoft Office including Word Excel and PowerPoint
• Ability to manage multiple priorities and work independently
• Supply Chain and Warehouse process knowledge
• SAP-related process documentation experience

Nice-to-have skills:

• Experience supporting SAP implementations or documenting SAP-enabled business processes
• Knowledge of inventory management warehouse operations production processes procurement and material movement
• Experience in solar module manufacturing preferred
• Experience supporting UAT training documentation or go-live readiness
• Experience with ETQ or similar document management systems
• Understanding of Mandarin and/or written Chinese
• Visio preferred

Key responsibilities and duties:

• Document SOPs work instructions and process guides for SAP-enabled business processes
• Update revise and improve Quality Management System Documents transitioning old system to new
• Work with Value Stream Leads and SMEs to capture process flows roles decision points exceptions and controls
• Translate operational and system processes into clear user-ready documentation
• Participate in process walkthroughs workshops and working sessions to gather documentation requirements
• Review and revise documentation based on stakeholder feedback
• Maintain documentation consistency organization and version control
• Support documentation readiness for UAT training go-live and operational sustainment
• Support transfer and revision of QMS documents into ETQ

Deliverables:

• Standard Operating Procedures (SOPs)
• Work Instructions
• Process Guides
• Job Aids
• Documentation supporting UAT training and go-live readiness

Agency Guidance:

• Please prioritize candidates with:
  • Technical writing experience in manufacturing or operations environments
  • Supply Chain and Warehouse process knowledge
  • SAP-related process documentation experience
  • Solar module manufacturing experience if available

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