Team Member Job at Culver's, Manistee, MI

L0JJT3dVR1owVGM3UDEvblhkTTk1TVpUelE9PQ==
  • Culver's
  • Manistee, MI

Job Description

JOB SUMMARY

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS


  1. Consistently provides excellent guest service and hospitality.
  2. Demonstrates proper personal hygiene and food safety practices consistently.
  3. Maintains a neat, well-groomed uniformed appearance.
  4. Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
  5. Assists guests with product knowledge and promotional information upon request accurately.
  6. Follows company safety standards at all times and looks out for the safety of other team members and guests.
  7. Handles guest comments promptly and courteously.
  8. Performs primary position responsibilities timely and accurately.
  9. Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
  10. Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
  11. Prepares quality products while maintaining: portion control and presentation within service goal times.

QUALIFICATIONS

  • Flexible schedule
  • Reading and writing skills required
  • Communicates with guests, team and management
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge

PHYSICAL ABILITIES

  • Stand Constantly
  • Walk Constantly
  • Sit Occasionally
  • Handling Constantly

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

  • COMMUNICATION: Communicates well with team members and guests.
  • CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Organized and able to establish priorities; delivers the desired results with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Job Tags

Full time, Part time, Flexible hours

Similar Jobs

PHI

VFR Pilot REQ000872 Job at PHI

 ...offer wont last long! Apply Today! Are you an exceptional pilot looking to make a real impact from the cockpit? PHI Health is seeking...  ..., and unwavering commitment. Our pilots are not just aviators; they are heroes in the sky, providing rapid medical response in... 

System One

Food Safety Technician Job at System One

 ...Food Safety Technician Location: Lakewood, NJ Type: Contract-to-permanent Compensation: $20.00 - $23.00 hourly (depending on experience) Hours: 8:00 AM-4:30 PM Monday - Thursday, & Friday 8:00 AM-1:30 PM Food Quality... 

Aramark

Bartender - Guinness Brewery F&B Job at Aramark

 ...Bartender with Aramark! Surrounded by passionate teammates and leaders, youll help take our meals to the next level with knowledge of your craft by serving alcoholic and non-alcoholic drinks to our guests. Whether youre preparing mixed drinks, pouring other beverages, or... 

Top Talent Consulting

Assistant Property Manager Job at Top Talent Consulting

 ...Assistant Property Manager Mesa, AZ Company: Hometrend Property Management & Real Estate, Inc. Location: 1819 E. Southern Ave, Suite A10, Mesa, AZ 85204 (In-Person) Job Type: Full-Time | W-2 Compensation: $60,000$70,000 DOE + Performance Bonus... 

Confidential

Interior Designer Job at Confidential

Title: Project Engineer Industry: Water / Wastewater Manufacturing Location: Morris County, NJ (Fully onsite) Reports To: Project Engineering Manager Salary: $75,000 $105,000 (depending on experience) Relocation: Not offered Travel: Minimal (fabrication...