Generator Technician Job at Canter Power Systems, Wilmington, NC

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  • Canter Power Systems
  • Wilmington, NC

Job Description

Generator Technician

Canter Power Systems

About Canter Power Systems

Founded in 1948, Canter Power Systems is the largest residential backup generator installer in the United States. We specialize in Generac generators and provide end-to-end solutions including sales, installation, maintenance, and repair. As a Generac Prestige Dealer, we’ve earned the highest level of recognition for quality, reliability, and customer satisfaction—helping ensure our customers stay safe, comfortable, and powered during outages.

We’re on a mission to make homes smarter and more resilient, and we’re looking for skilled technicians to join us on that journey.

Position Summary

The Generator Technician is responsible for maintaining, diagnosing, and repairing residential generator systems. This role involves hands-on technical work, customer interaction, and travel to job sites, including occasional overnight stays and participation in emergency response during major power outage events.

What You’ll Do

  • Perform maintenance, diagnostics, and repairs on air-cooled and liquid-cooled generator systems with minimal supervision
  • Troubleshoot and repair automatic transfer switches
  • Repair or replace generator accessories, including Smart Modules, remote monitors, and surge protection devices
  • Respond to urgent service requests and participate in a 24/7 on-call rotation
  • Support generator installation efforts as needed during high-demand or outage situations
  • Travel daily to customer locations, with occasional overnight travel during large outage events

Skills & Attributes

  • Strong ability to diagnose and repair systems using training materials, drawings, line drafts, and schematics
  • Ability to read, interpret, and create electrical drawings and schematics
  • Working knowledge of engines, including the ability to diagnose issues, explain repairs, and prepare estimates when required
  • Highly organized and able to perform effectively in a fast-paced environment
  • Excellent verbal and written communication skills with a strong customer-service mindset
  • Ability to work and drive safely in a variety of conditions, including heat, cold, rain, and snow

Benefits

  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Health savings account (HSA)
  • Paid time off (PTO)
  • Life insurance
  • Employee assistance program (EAP)
  • Employee discounts
  • Professional development and training opportunities

Requirements

  • Minimum of 2 years of related technical experience.
  • Experience with air-cooled and liquid-cooled generators preferred.
  • Valid driver’s license with the ability to maintain insurability
  • Ability to successfully pass a drug screen, criminal background check, and motor vehicle record check

Job Tags

Remote work, Night shift

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